Shipping

The earliest shipment time will be the next working day after a user placed their order.

US Shipping Times for General Products

  1. During U.S. working days (Standard Time): when the user imports the order and completes payment before 4 pm Pacific Standard Time (PST), the products can be shipped on the same day.
  2. During U.S. working days (Summer Time): when the user imports the order and completes payment before 3 pm Pacific Standard Time (PST), the products can be shipped on the same day.
  3. During U.S. non-workdays: Products can be shipped on the first working day after the non-workday (weekend or holiday).

Shipment of US Oversized Items

The products with logo are the oversized items.

Due to additional steps that need to be taken when shipping oversized items as compared to normal-sized items (contacting the end customer to confirm their submitted shipping address and contact information are correct), products will be shipped within 8-10 working days.

US Product Delivery Areas:

Our delivery services are currently only available to locations within the continental United States.

Overseas territories are excluded. Delivery in the following states is not supported: PR, AK, HI, GU, AA, AE, AP.

Please note: we currently DO NOT drop ship to PO Boxes.

US Arrival Time for General Products

The guaranteed product delivery time is within 2-10 days, most deliveries are received within 3-5 days.

Holiday Schedule

Our warehouses will adhere to the following national holiday schedule below, on these dates the warehouses will not be operating. Please also note that on Saturdays and Sundays our warehouse network does not process shipment orders. If any special circumstances arise in which our warehouse network will be unable to operate outside of these dates, you will be notified in advance.

US Warehouse Network Holiday Schedule
HolidayDay(s) Observed
New Year’s DayJanuary 1, 2020
President’s DayFebruary 17, 2020
Memorial’s DayMarch 25, 2020
Independence’s DayJuly 3, 2020 – July 4, 2020
Labor’s DaySeptember 7, 2020
Thanksgiving DayNovember 26, 2020
Christmas DayDecember 25, 2020